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ORDER PROCESS FOR STANDARD PRODUCTION


  1. You can email order details to our sales@barefootswag.com address or you can place your order online.  If ordering via email, please be sure to include item number, quantity, in-hands date, billing and shipping address (if you’re a new customer) and your artwork.  We will need art in vector format for printing or we will have to outsource it to a graphic artist for conversion.

  2. Once you have placed your order, someone will contact you with any questions or clarifications.  After we’re clear on what you need, we will compile your order with all charges and send you an order confirmation along with payment instructions.  If you submitted your order and credit card information online, we will process the payment for you upon approval of the order confirmation.

  3. After receiving your payment confirmation, we’ll send your artwork in to be converted to vector (if necessary) and create an art layout for you to approve.  At this time, you may request any adjustments necessary including size, color, font, etc.  Once all adjustments have been made, you will approve the art layout.  If we are unable to tweak the artwork to your satisfaction, we will refund your order, less any art charges (including any applicable conversion fees, though the converted file is yours to keep). 

  4. We will send your order and artwork in for production and a FINAL pre-print proof will be generated for your approval.  Any changes requested at this point may incur additional charges as the artwork should have been finalized by you prior to us submitting the order. 

  5. Upon final proof approval, your order will move to production and we will notify you with tracking once it ships. 


 


ORDER PROCESS FOR RUSH PRODUCTION


  1. You can email order details to our sales@barefootswag.com address or you can place your order online.  If ordering via email, please be sure to include item number, quantity, in-hands date, billing and shipping address (if you’re a new customer) and your artwork.  We will need art in vector format for printing or we will have to outsource it to a graphic artist for conversion.  If art conversion is necessary, this will add 1 business day to your order timeline. 

  2. MOST RUSH PRODUCTION REQUIRES THAT YOUR ARTWORK BE 1 COLOR, 1 LOCATION.  If your artwork has more colors than that we will help you tweak the artwork down to a single color without diminishing the integrity of the art.  This is possible the majority of the time, but not always.

  3. RUSH PRODUCTION MAY STILL REQUIRE RUSH SHIPPING TO MEET YOUR IN-HANDS DATE.  We will do what we can to find a viable substitution closer to you for shipping purposes, but this isn’t always possible. 

  4. Once you have placed your order, someone will contact you with any questions or clarifications.  After we’re clear on what you need, we will compile your order with all charges and send you an order confirmation along with payment instructions.  If you submitted your order and credit card information online, we will process the payment for you upon approval of the order confirmation.

  5. After receiving your payment confirmation, we’ll send your artwork in to be converted to vector (if necessary) and create an art layout for you to approve.  At this time, you may request any adjustments necessary including size, color, font, etc.  Once all adjustments have been made, you will approve the art layout.  If we are unable to tweak the artwork to your satisfaction, we will refund your order, less any art charges (including any applicable conversion fees, though the converted file is yours to keep). 

  6. We will send your order and artwork in for production.  We will notify you with tracking once it ships.