best live chat

 

What makes us better than all the rest?

We give you options… 

 

  • Want to order online?  No problem!  Just submit your order, art and payment info, and we’ll take care of the rest.  We’ll only bug you if we have to to clarify your order.

  • Want to talk to a real, live human? No robots here!  Sometimes you have questions or just need to talk through the project with a real person.  You can call, email or use our chat feature to reach us during our East and West coast business hours (that's 10 hours a day of humans to help you!). 

  • Want us to do the research and give you ideas?  We LOVE to do that!  Just let us know your parameters (price, quantity, use, etc.) and we’ll get on it. 

  • In a rush?  We can help!  Give us your event date and what you need and we’ll find the best option that’s closest to you for fastest and most cost-effective delivery.

  • Need something custom?  We have lots of sourcing options.  So if you’re trying to create something unique to help get your brand or message out there, we can help you every step of the way.

 

We aren't just here to sell you something… 

 

  • All of our team are experts.  We all attend continuing education, tradeshows and other industry events on a regular basis, so we’re constantly updating and increasing our knowledge and improving our methods.  With over 35 years of combined experience, we know what works, what doesn’t and how to best help you get your impression across effectively.

  • We work as a team.  No commissions here!  We want our customers to be taken care of, not fought over or pushed aside for a bigger fish.  So while you may work with just one of us, we are all equally capable of picking up and answering any questions when needed and we’re happy to do so.  We all work for our clients because we want you happy!  Not just with your first order, but with every order.

  • We want to develop a relationship with you and become your go-to swag source.  We know sometimes people have a one-time need, and that’s okay!  But many people are looking for a partnership for their swag items that offers the convenience of online search and ordering with the human component. 

 

First-class customer service…

 

  • We truly do believe in the golden rule, “treat others the way you want to be treated.”  If there’s a problem with any part of your order, we will go above and beyond to fix it, without hassle.  Don’t believe us?  Check out our testimonial page to see what our other customers have to say.  Need more references?  We can provide those too.

  • We keep you updated throughout the order, even if you opt to order online.  Once your order is placed, you’ll get a confirmation, proof (unless it’s a rush), tracking when it ships, and follow up to make sure everything turned out okay.  You can also reach out to any of us at any time if you have questions.

  • We’re a small company with big dreams!  This means you’ll never get the runaround and you’ll be working with someone that’s dedicated to a great customer experience and passionate about what they do.